Returns & Refunds Policy
Returns & Refunds
At MaGGetz, we stand behind every product we deliver. If something’s not right, we make it right — fast, simple, and without hassle.
30-Day Return Window
If you're not 100% satisfied with your purchase, you can return it within 30 days of delivery. No questions asked. Products must be unused, in original packaging.
Full Refund Guarantee
Approved returns are refunded in full to your original payment method. We process all refunds within 3–5 business days after receiving the returned item.
Exchanges & Replacements
Got a defective or wrong item? We'll replace it — on us. Just send a photo of the issue and we’ll ship a replacement right away, no return needed.
How to Start a Return
Simply email us at support@maggetz.com with your order number and reason for return. Our team will guide you through the quick steps.
Return Shipping
For standard returns, customers cover return shipping costs. In the case of faulty or incorrect items, we’ll cover it fully.
Refund Status
You’ll receive an email confirmation once your return is processed and refund issued. Processing time may vary depending on your bank or payment provider.
Questions? Reach out to our support team anytime — we respond within 24 hours: Contact Us